Brief Service Interruption at MMIA March 16-21, 2016

Group of employees working at computerBrief Service Interruption at MMIA March 16-21, 2016

As you may have read in the MMIA 2016 Spring newsletter, MMIA is transitioning to a new integrated pool management information system. We have put great efforts into developing the new system with the aim of providing you with a more efficient and better service, and we are pleased to inform you that we will begin the transition process at noon on March 16th.

While our preference is to achieve the transition without causing any disruption to your usual services, we need to let you know that during the conversion period from 12:00 pm (noon) on Wednesday, March 16, 2016 until noon on Monday, March 21, 2016, our staff’s availability to you may be limited during the implementation of the new system.

After the conversion period, we will provide our regular services however, you might experience some delays in assistance as we grow accustomed to our new system. Please be assured that we have taken, and will continue to, take steps to ensure that the transition will be fully completed with minimum disruption to your service.

For more information, please read the article titled “Coming Soon! Integrated Pool Management Solution” in our MMIA Spring 2016 Newsletter.

Thank you for your patience as MMIA makes this transition to serve you better.

If you have any questions, please contact Britani Laughery MMIA Internal Operations Manager, 406-495-7004.